GDPR Compliance

Your data protection rights under the General Data Protection Regulation

Our Commitment to GDPR

futura-blast is committed to complying with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. This page explains how we handle your personal data in accordance with these regulations and outlines your rights as a data subject.

Data Controller

futura-blast acts as the data controller for personal information collected through our website and in the course of providing our garden care services. This means we determine the purposes and means of processing your personal data.

Data Controller:
futura-blast
Unit 14, Riverside Business Park
Walton Road
Weybridge, Surrey KT13 8NG
Email: [email protected]

Your Rights Under GDPR

Under the GDPR, you have the following rights regarding your personal data:

Right to Access (Article 15)

You have the right to request a copy of the personal data we hold about you. This is commonly known as a Subject Access Request (SAR). We will provide this information free of charge within one month of receiving your request.

Right to Rectification (Article 16)

If you believe any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it. We will respond to your request within one month.

Right to Erasure (Article 17)

Also known as the "right to be forgotten", you may request that we delete your personal data in certain circumstances, including:

  • When the data is no longer necessary for its original purpose
  • When you withdraw consent (where consent was the legal basis)
  • When you object to processing and there are no overriding legitimate grounds
  • When the data has been unlawfully processed

Right to Restrict Processing (Article 18)

You have the right to request that we limit how we use your personal data in certain situations, such as:

  • While we verify the accuracy of data you have contested
  • When processing is unlawful but you do not want erasure
  • When we no longer need the data but you need it for legal claims

Right to Data Portability (Article 20)

You have the right to receive your personal data in a structured, commonly used, machine-readable format. You may also request that we transfer this data directly to another data controller where technically feasible.

Right to Object (Article 21)

You have the right to object to processing based on legitimate interests or for direct marketing purposes. Where you object to direct marketing, we will stop processing immediately.

Rights Related to Automated Decision Making (Article 22)

You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects. We do not currently use automated decision-making in our services.

How to Exercise Your Rights

To exercise any of your GDPR rights, please contact us using the details below. We will respond to your request within one month. If your request is complex or numerous, we may extend this period by up to two further months, and we will inform you of any such extension.

To help us process your request efficiently, please provide:

  • Your full name
  • Contact details
  • Specific details of your request
  • Any relevant reference numbers (if applicable)

Legal Bases for Processing

We process your personal data based on one or more of the following legal bases:

  • Contract Performance: Processing necessary to fulfil our service agreement with you
  • Legitimate Interests: Processing necessary for our legitimate business interests, such as improving our services or communicating with potential customers
  • Consent: Where you have provided explicit consent for specific processing activities, such as marketing communications
  • Legal Obligation: Processing necessary to comply with legal requirements, such as tax and accounting regulations

Data Transfers

We primarily store and process your data within the United Kingdom. If we need to transfer your data outside the UK, we will ensure appropriate safeguards are in place in accordance with data protection laws.

Data Breach Notification

In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay. We will also report qualifying breaches to the Information Commissioner's Office (ICO) within 72 hours of becoming aware of the breach.

Complaints

If you are not satisfied with how we handle your personal data or respond to your requests, you have the right to lodge a complaint with the supervisory authority:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: futura-blast.com

We would appreciate the opportunity to address your concerns before you approach the ICO, so please contact us first if possible.

Updates to This Information

We may update this GDPR information from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

Contact Us

For any questions or concerns about GDPR compliance or to exercise your data protection rights, please contact us:

Email: [email protected]