Privacy Policy

Introduction

futura-blast ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website futura-blast.com or use our garden care services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out enquiry forms on our website
• Request a quote for our services
• Subscribe to our newsletter
• Contact us via email

This information may include:

• Name
• Email address
• Property address
• Service preferences
• Any additional information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type
• Operating system
• Pages visited
• Time and date of visits
• Referring website addresses

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our services
• To respond to your enquiries and service requests
• To send you quotes and invoices
• To communicate about scheduled appointments
• To improve our website and services
• To send promotional communications (with your consent)
• To comply with legal obligations

Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Contract: Processing necessary to fulfil our contractual obligations to you
• Legitimate Interests: Processing necessary for our legitimate business interests
• Consent: Where you have given explicit consent for specific processing
• Legal Obligation: Processing necessary to comply with applicable laws

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in our operations (e.g., payment processors)
• Professional advisors (accountants, lawyers) as necessary
• Authorities when required by law

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. For customers, we typically retain records for 7 years after the end of our business relationship for accounting and legal purposes.

Your Rights

Under applicable data protection laws, you have the right to:

• Access your personal information
• Rectify inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request restriction of processing
• Data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us using the details provided below.

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use and your choices regarding cookies, please see our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

futura-blast
Unit 14, Riverside Business Park
Walton Road
Weybridge, Surrey KT13 8NG
Email: [email protected]